Frequently asked questions
Here are some common questions about our company.
Require a valid driver's license/ International driving license and a passport.
Although basic insurance is typically included, you might wish to look into other possibilities. For specific information, please contact our customer care.
Late returns may result in extra fees. If you expect to be late, notify the rental business so that you can discuss your choices.
Yes, for most cars, renters must be at least 21.
Q&A Based on the Terms & Conditions of Hire:
General Terms and Conditions
The hirer is responsible for paying the rental charges until the vehicle is returned to KZ CARRIER RENT A CAR LLC.
The rental period is calculated on a 24-hour basis.
A 5% tax is added according to Federal Decree Law No. (8) of 2017, effective from January 1, 2018.
The hirer is responsible for mechanical failures resulting from misuse, such as engine damage due to overheating or driving in rough terrain.
The hirer must pay the cost of obtaining a new key from the certified vehicle agency in the UAE.
Security Deposit and Charges
The deposit will be refunded 30 days after the vehicle is returned.
If canceled 24 hours before the delivery time, AED 100 will be charged.
The hirer is liable for any penalties if they fail to provide a parking ticket to the company.
Yes, all charges for extensions beyond the agreement due date must be paid.